Cookie Policy

Cookie Policy
Last updated 19th August 2021

 

Background
This website https://www.roov.co.uk ("Our Site") uses cookies and similar technologies in order to distinguish you from the other users. By using cookies, we are able to provide you with a better experience and to improve our site by better understanding how you use it. Please read this cookie policy carefully and ensure that you understand it. Your acceptance of our cookie policy is deemed to occur if you continue using our site. If you do not agree to our cookie policy, please stop using our site immediately.

Definitions and Interpretation
In this cookie policy, unless the context otherwise requires, the following expressions have the following meanings:

"Cookie" Means a small file placed on your computer or device by our site when you visit certain parts of our site and / or when you use certain features of our site.
"Cookie Law" Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR").
"Personal Data" Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the EU Regulation 2016/679 General Data Protection Regulation ("GDPR").
"We / Us / Our" Means Xbite Ltd, a company registered in England under 6520821, whose registered address is Xbite Ltd Unit 1, Maison Court Midland Way, Barlborough Chesterfield UK S43 4GD

Information About Us
1. Our site is owned and operated by Xbite Ltd, a limited company registered in England under company number 6520821, whose registered address is Xbite Ltd Unit 1, Maison Court Midland Way, Barlborough Chesterfield UK S43 4GD

2. Our VAT number is 928 8279 70

 

How Does Our Site Use Cookies?
1. Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our products. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

2. By using our site, you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services and / or parties other than us. Third party cookies are used on our site for advertising and analytical services. For more details please refer to "What Cookies Do We Use?" below.

3. All cookies used by and on our site are used in accordance with current cookie law. We may use some or all of the following types of cookie:

3.1 Essential Cookies
These cookies are required for the standard operation of the website, such as enabling login, allowing for a secure checkout process and to ensure the website operates as expected.

3.2 Site Preference Cookies
These cookies are used to allow you to customise your personal experience on the website. This includes the option to remember your login and which language the website displays.

3.3 Analytics Cookies
These cookies help us to understand how our visitors use the website and provide us with information to continually improve your experience.

3.4 Marketing Cookies
These cookies help inform us about what you're interested in so our third parties can show you relevant adverts on other websites. If these cookies are disabled, ads you see may be less relevant to you.

4. For more details on the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our privacy policy

5. For more specific details of the cookies that we use, please refer to the table below.

 

What Cookies Does Our Site Use?

cookie_consent This cookie is used to track whether you've accepted other cookies to be set including your cookie settings such as accepting site features, analytics and marketing cookies. Provider: Xbite Ltd Essential

guest_cookie This allows customers on the website to place items in their basket without signing up for an account. This cookie is solely used to link one customer with their own basket. Provider: Xbite Ltd Essential
PHPSESSID This enables the website to uniquely identify each user and allow our customers to securely login to their account and perform transactions. Provider: Xbite Ltd Essential

_fw_crm_v, joe-chlnlcustid, spd-custhash These cookies are set by FreshWorks and enable the customer service chat window to operate. Provider: FreshWorks Essential

__cf_bm Cloudflare provides website security services that help us ensure our website is protected against attacks. These cookies are used to store Cloudflare’s understanding that you are a legitimate user and not a bot. Provider: Cloudflare Essential

_GRECAPTCHA, rc::*, sb_wiz.zpc., _c;;i This website uses Google ReCAPTCHA to ensure our website is protected against bot traffic. These cookies are used to help Google understand you are a legitimate user and not a bot. Providor: Google Essential

ts, tsrce, x-pp-s, enforce_policy, s_pers, LANG, ts_c, I7_az, akavpau_ppsd, KHcl0EuY7AKSMgfvHl7J5E7hPtK This website uses PayPal Express. This is a checkout service provided by PayPal which offers our customers an alternative method of paying for their orders. These cookies are required in order for the PayPal express checkout function to work correctly. Provider: PayPal Essential

_cfruid, mp_* This website uses Braintree to securely process payments. These cookies are set and used by Braintree in order for our secure checkout process to work correctly. Provider: Braintree/Sentinel Essential

LANG Used to determine which language to display the website in. Provider: Xbite Ltd

userSession This cookie allows the website to remember your login details so you don’t have to login again on repeat visits. Provider: Xbite Ltd

IDE, NID, CONSENT, 1P_JAR, YSC, PREF, _Secure-3P*, DV This website uses embedded YouTube videos on product pages to provide rich content such as product reviews and trailers. These cookies allow YouTube’s embedded video player to function. Provider: YouTube

_ga*, _gid, __utm* 1P_JAR, CONSENT Google Analytics is a tool that helps us measure how our customers are interacting with our website and content. As customers navigate between pages, Google Analytics will record information about the page a user has seen including the URL of the page. Provider: Google

_fbp Used to build a profile of your interests and show you relevant adverts on other websites. Provider: Facebook

_pin_unauth Used to build a profile of your interests and show you relevant adverts on other websites. Provider: Pinterest

_uet* Used to build a profile of your interests and show you relevant adverts on other websites. Provider: Bing

 

Consent And Control
1. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies, however, certain features of our site may not function fully or as intended.

2. In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation which came with your device.

3. Your cookie consent preferences for our site may be updated by visiting our cookie-consent page.

 


Changes To This Cookie Policy

1. We may alter this cookie policy at any time. Any such changes will become binding on you on your first use of our site after the changes have been made. You are therefore advised to check this page from time to time.
2. In the event of any conflict between the current version of this cookie policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information
1. If you would like to know more about how we use cookies, please contact us at contactus@roov.co.uk or by post at Xbite Ltd Unit 1, Maison Court Midland Way, Barlborough Chesterfield UK S43 4GD
2. For more information about privacy, data protection and our terms and conditions, please visit the following:

2.1. Privacy Policy
2.2. Terms of Use